Privacy Policy
Last Updated: September 14, 2026
The Turf Valet (“The Turf Valet,” “we,” “us,” or “our”) respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains the types of information we may collect when you visit our website, request information or services, communicate with us, or otherwise interact with The Turf Valet, as well as how we use and protect that information.
This Privacy Policy applies to information collected through The Turf Valet website and through communications initiated through the website. It does not govern the privacy practices of third-party websites or services that may be linked to or integrated with our website.
Information We Collect
We may collect information that you voluntarily provide to us, including:
Contact and quote information, such as your name, email address, telephone number, service address, and information you provide when requesting an estimate, appointment, or additional information.
Service information, including details about your artificial turf, approximate turf area, pets, odor or maintenance concerns, requested services, and other information necessary for us to evaluate or provide services.
Communications, including questions, comments, photographs, messages, or other information you choose to send to us.
Booking information, if you schedule services through our website or a third-party scheduling service.
Payment and transaction information when you purchase services. Payments may be processed by a third-party payment processor. The Turf Valet generally does not directly receive or store your complete credit or debit card information.
Our website and website service providers may also automatically collect limited technical information, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information.
How We Use Your Information
We may use information collected from or about you to:
Respond to inquiries and requests for estimates.
Schedule, confirm, provide, and follow up on services.
Communicate with you about appointments or services you have requested.
Process and maintain records of transactions.
Provide customer service.
Send service-related emails or text messages.
Improve our website, services, and customer experience.
Maintain the security and proper operation of our website.
Detect or prevent fraud, spam, misuse, or other unauthorized activity.
Comply with applicable legal and regulatory requirements.
Text Message Communications
If you provide your mobile telephone number, The Turf Valet may use it to communicate with you regarding an inquiry, estimate, scheduled service, appointment, or other customer-service matter.
If we offer promotional or marketing text messages, we will obtain consent where required by applicable law. Consent to receive marketing text messages is not a condition of purchasing services from The Turf Valet.
Message frequency may vary, and standard message and data rates may apply. Where applicable, you may reply STOP to discontinue text messages or HELP for assistance.
We do not sell your mobile telephone number or SMS consent information, and we do not share SMS consent information with third parties for their own marketing or promotional purposes.
Cookies and Website Analytics
Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site, improve website performance, and support security.
The Turf Valet’s website is hosted using third-party website technology, and those providers may collect certain technical or usage information in accordance with their own privacy practices.
Depending upon the features enabled on our website, we may also use analytics or similar tools to better understand website traffic and visitor interactions.
You may be able to limit certain cookies through your browser settings or through cookie-management options provided on the website.
How We Share Information
The Turf Valet does not sell your personal information.
We may share information with trusted service providers when reasonably necessary to operate our business or provide services to you. These providers may include companies that provide:
Website hosting and website functionality.
Appointment scheduling or booking.
Payment processing.
Email, telephone, or text-message communications.
Business administration or customer-management services.
Website analytics, security, or fraud prevention.
These companies may process information on our behalf or under their own applicable privacy policies.
We may also disclose information when reasonably necessary to comply with applicable law, regulation, legal process, or governmental request; protect the rights or safety of The Turf Valet, our customers, or others; or investigate suspected fraud, misuse, or unlawful activity.
Third-Party Payment Processing
If you make a payment electronically, your payment may be processed through a third-party payment provider. Payment processors maintain their own privacy and security practices.
The Turf Valet does not generally store complete payment-card numbers or card security codes on its own website or systems. Information submitted directly to a payment processor is governed by that provider’s applicable privacy policy and terms.
Data Security
We take reasonable administrative and technical measures designed to protect personal information under our control against unauthorized access, use, alteration, or disclosure.
However, no website, electronic transmission, or method of electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable measures to safeguard information, we cannot guarantee absolute security.
Data Retention
We may retain information for as long as reasonably necessary to provide services, maintain appropriate business and transaction records, comply with legal or tax requirements, resolve disputes, and enforce agreements.
Information that is no longer reasonably necessary may be deleted or securely disposed of in accordance with our business practices and applicable law.
Your Choices
You may choose not to provide certain personal information. However, some information may be necessary for us to respond to an inquiry, prepare an estimate, schedule an appointment, or provide services.
You may contact us to ask questions about personal information you have provided to The Turf Valet or to request that we update or correct your contact information.
You may opt out of promotional communications using the unsubscribe or opt-out instructions provided in the applicable communication.
Children’s Privacy
The Turf Valet’s website and services are intended for adults seeking residential or commercial property services and are not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that such information has been provided to us, we will take reasonable steps to delete it.
Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites and services. The Turf Valet is not responsible for the privacy, security, or content practices of third parties.
We encourage you to review the privacy policies of third-party services before providing personal information to them.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, technology, business practices, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. Your continued use of our website following an update is subject to the revised Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or The Turf Valet’s privacy practices, please contact us:
The Turf Valet
A Yellow House Partners LLC business
San Tan Valley, Arizona
Email: info@theturfvalet.com
Website: theturfvalet.com